Privacy Policy

In accordance with the Data Protection Act, this policy gives you information about how CM Goldfinch treats personal information received from our website visitors.

What is personal information?

Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number.

Information collection and use

We collect visitor information in the following sections of the CM Goldfinch website:

Contact Us - If you send us an enquiry via the email form we’ll use your details to respond to your request/comments

Booking - The booking form on the website uses a third party service (Microsoft 365) to process your data. Microsoft ensures they are compliant with the data protection regulations and are fully aware that they must treat your information as confidential.

We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

Record Retention & Storage of Data

If you are a new, existing or previous customer of CM Goldfinch, we will store your personal records electronically on a secure server and by paper within a secure building. Access to all data is password protected and paper records are kept securely on the premises. If you have a recurring service such as a boiler service which requires legal certification we will contact you annually to remind you that this is due unless you advise us otherwise.

Accessing your data

You have the right to request a copy of the personal information we hold about you. Please contact us using the email form or email chris@chrisgoldfinch.co.uk

Cookies

The CM Goldfinch Website uses cookies to collect information about how the site is used by its visitors. These are only used to provide non-personal statistical information about visits to pages on the site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information. None of this information is associated with you as an individual.

However, should you wish to delete or disable the cookies, you can do so by referring to the ‘Help’ option on the menu bar of your browser. This will tell you how to prevent your browser from accepting new cookies; notify you when you receive new cookies; and disable cookies altogether.

Changes to the privacy policy

We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal information.

Last Updated: 27/05/2018

This website is operated by:

C M Goldfinch Limited
21 Swallow Rise
Walderslade
Chatham
Kent
ME5 7PR

Email: chris@chrisgoldfinch.co.uk